Monarch CPA

David Alonso
1 Star
TERRIBLE CUSTOMER SERVICE. I emailed them multiple times asking for a quote on services. When they finally did respond, did not show up for the meeting. I called the office during my scheduled meet time and the receptionist said to leave a voicemail because Katie was on a call. Terrible response and customer service. Don't bother with this business, there are lots of other CPA firms out there that actually want your business and value their potential customers.
Wednesday 31st January 2024

Caeb Colravy
1 Star
Katie is a nightmare. Stay away from her! She screwed up my taxes from the get go. Filed them with incorrect tax ID number. Failed to correct the problem. Did not inform me that two tax ID numbers were created and gave me the wrong information, resulting in years if returns being filed wrong. When I tried to contact her to get copies of the documents she files she would not return calls or emails for weeks. I had to go to her office and sit there and insist she provide me the documents to get them. It was a horrible experience.
Thursday 28th June 2018

Stacey Montgomery
1 Star
Horrible. Stay away from Katie and her staff - the most incompetent accounting practice. They don't return phone calls or emails. My tax return was filed incorrectly and was notified by IRS. Huge sticker shock when I was told "no problem we handle returns like this all the time" They have no idea what they are doing. STAY OFF from MONARCH CPA and Katie. Just because you have CPA does not mean you know what you are doing....trust me. Don't waste your time or money. You have been warned.
Wednesday 8th February 2017

Radiance IP Law
1 Star
Horrible experience. Not responsive. Unprofessional. This company didn’t file our 2019 taxes correctly and now we’re left trying to clean up their mess, which has cost us significant time and money. We tried to contact them regarding their error and was completely ignored. DO NOT RECOMMEND!!!
Saturday 15th October 2022

Hany Bekhit
5 Star
monarch cpa services has a great website with lots of useful resources, financial guides and calculators. I highly recommend contacting them for your accounting or tax needs and questions.
Tuesday 27th November 2018