H&R Block

Carla Zatratz
1 Star
Use H&R Block at your own risk. If you have any issues with your return, your case will be assigned to Paula Marques, a Multi-Unit Team Leader for this area, who will outright refuse to respond to calls, emails, or messages left with her office requesting a call back. Calling the corporate number is completely useless. They will repeatedly re-escalate your case, but nobody ever contacts you. You will just get the run around for weeks until Paula is in the mood to respond to you, and when she does finally call you she will just tell you they did nothing wrong. She will also insist that they are more knowledgeable than a CPA when it comes to taxes so whatever the CPA you hired to fix your taxes told you must be wrong. Every aspect of dealing with H&R Block is a nightmare. There is no accountability whatsoever for the errors they make.
Thursday 23rd May 2024

Sonja Jones
5 Star
Came originally to this location with complicated taxes, and Ms Amy ( Amrit) was able to help with everything in such great detail. Very professional, knowledgeable, kind. I would highly suggest visiting this location- even the front desk lady is very friendly! For the amount of work that goes into filing taxes, I’d say their fees are reasonable.
Tuesday 20th February 2024

Charlie Stitt
5 Star
Fabulous service. Paula is amazing. Professional, sincere and knowledgeable. I make it a point to go to her every year for tax prep.
Saturday 13th April 2024

Rick Sanchez
5 Star
Amy was very helpful. Sorted me out with 3 years of taxes. Definitely will be going back to her.
Tuesday 16th April 2024

Evans Musonda
5 Star
Best place to find tax experts. Eretimy was friendly and professional. He answered all the questions and provided useful advise
Thursday 4th April 2024