H&R Block

Ian Haywood
1 Star
If your taxes are simple, this place is too expensive. If your taxes are complicated, they have told me to my face they do not want your business. Choose someone else.
Wednesday 3rd July 2024

Tina Bagwell
5 Star
My tax professional, Rena was brilliant in helping with my complex return. We need more customer service assistance like that in our lives!
Monday 25th March 2024

Van Thawng
5 Star
Always good. Ray is very fast and professional. He will email you consistently if something is not correct. Ray took care of me and he will do the same for you!
Friday 28th April 2023

N.S. Rex
1 Star
lol scheduled an appointment to get some help with my taxes - just got a voicemail from Ray Gerard (I think) saying that I have an appointment but his schedule is …full… so I should call him to coordinate?? Thought that’s what I did when I scheduled? I don’t think I want people doing my taxes that don’t know how to work a calendar. I called back to see if there was a misunderstanding, but of course after being on hold for what seemed like 10 mins no one answered. Yikes.
Friday 7th July 2023

Jane Doe
1 Star
Sketchy and dishonest. One of my worst customer service experiences ever! My first experience with Ray Girouard will be my last. Ray quoted me $350 to file my taxes. I had all my forms and info together on my first visit. I emailed and talked to Ray numerous times. When I went in to pay, surprise! The price had doubled. The manager was rude, Ray was even ruder, the general manager reduced the fee a bit then wouldn't return my calls. I still haven't filed my taxes. When I called for an appointment to go in and sign, Ray told the receptionist to tell me to file online. He has no availability. This office deserves less than 1 star. They are not professional. This practice (reviews say it's happened to others) is unethical.
Tuesday 11th April 2023